Return & Refund Policy
Return rules below are configurable and pending confirmation before launch.
01Return Window
Return window: [14 DAYS / 30 DAYS / OTHER — TO BE CONFIRMED]
02Condition Requirements
Unworn and unused.
In original condition.
With original packaging and tags where applicable.
03Damaged Products
Report damage on arrival with photos to [TO BE PROVIDED]. Resolution process: [TO BE CONFIRMED].
04Incorrect Items
If you receive the wrong item we will arrange a correction at no additional cost to you.
05Exchanges
Exchange availability: [TO BE CONFIRMED].
06Refund Processing
Refund method and processing time: [TO BE CONFIRMED]. Refunds are issued to the original payment method.
07Return Shipping
Who pays return shipping: [TO BE CONFIRMED]
Return address: [TO BE PROVIDED]
08Original Shipping Fees
Refund of original shipping fees: [TO BE CONFIRMED].
09Final Sale Items
Final sale categories: [TO BE CONFIRMED].
10Custom / Personalized Caps
Custom / personalized products: [FINAL SALE POLICY TO BE CONFIRMED]
Values marked [TO BE CONFIRMED] or [TO BE PROVIDED] will be completed from Admin → Settings → Store Policies before launch.